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After-sales service support is what a brand offers after your purchase, covering things like technical advice, maintenance, and repairs. Opting for a brand that provides reliable after-sales service can give you peace of mind, knowing that your product will stay in great shape for years to come.
MODENA understands the importance of this after sales service, which is why we provide comprehensive after-sales service to make sure you get the most out of our products. Here’s what you can expect from our after-sales support:
Responsive Customer Service
Our customer service team is here every day to answer any questions or address any issues you may have with MODENA products. With a presence in cities across Indonesia, we’re always ready to help. You can easily reach us via phone, WhatsApp, email, or live chat with MONA, our virtual assistant, on the website.
Service Centers & Drop Points
When technical problems arise, our drop points allow for quick, convenient service. Just bring your product to the nearest drop point, and our team will handle the rest by sending it to the closest service center for further attention. This reduces waiting time and ensures a faster resolution.
Technicians Available Every Day
Our technicians are available seven days a week, including weekends. Whether you need a quick fix or routine maintenance, scheduling a visit is simple. Plus, our technicians are fully trained and knowledgeable about all MODENA products, so you can trust your product is in expert hands. It's always best to use official MODENA technicians to prevent any issues or damage that could come from using non-certified services.
Extended Warranty
Our extended warranty gives you extra protection, even after the standard warranty expires. This means your product remains covered for a longer period, and you can enjoy benefits like discounts on repairs and spare parts.
Choosing a product with reliable after-sales service makes all the difference in the long run. To learn more about MODENA’s after-sales services, visit modena.com. For direct assistance, you can call 1500715 or contact us on WhatsApp at 08151500715.
Other Articles
After-sales service support is what a brand offers after your purchase, covering things like technical advice, maintenance, and repairs. Opting for a brand that provides reliable after-sales service can give you peace of mind, knowing that your product will stay in great shape for years to come.
MODENA understands the importance of this after sales service, which is why we provide comprehensive after-sales service to make sure you get the most out of our products. Here’s what you can expect from our after-sales support:
Responsive Customer Service
Our customer service team is here every day to answer any questions or address any issues you may have with MODENA products. With a presence in cities across Indonesia, we’re always ready to help. You can easily reach us via phone, WhatsApp, email, or live chat with MONA, our virtual assistant, on the website.
Service Centers & Drop Points
When technical problems arise, our drop points allow for quick, convenient service. Just bring your product to the nearest drop point, and our team will handle the rest by sending it to the closest service center for further attention. This reduces waiting time and ensures a faster resolution.
Technicians Available Every Day
Our technicians are available seven days a week, including weekends. Whether you need a quick fix or routine maintenance, scheduling a visit is simple. Plus, our technicians are fully trained and knowledgeable about all MODENA products, so you can trust your product is in expert hands. It's always best to use official MODENA technicians to prevent any issues or damage that could come from using non-certified services.
Extended Warranty
Our extended warranty gives you extra protection, even after the standard warranty expires. This means your product remains covered for a longer period, and you can enjoy benefits like discounts on repairs and spare parts.
Choosing a product with reliable after-sales service makes all the difference in the long run. To learn more about MODENA’s after-sales services, visit modena.com. For direct assistance, you can call 1500715 or contact us on WhatsApp at 08151500715.
Other Articles
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