Contact us online through the official website, Contact Center, and reach out to us on social media to get support from our experts.

Official Website : www.modena.com

In addition to our repair service, we also provide you maintenance service (including unit cleaning) to ensure your unit works optimally.

MODENA provides two types of services:

1. Carry-In Service: Our service center is available for repair service, you may bring your portable Home Appliances unit for faster service. 
2. In-Home Service: Place your call and message us to arrange a time for our expert technician to visit you. 
   

Our customer care team will be happy to assist you through our channels and provide online support by consultation before setting a schedule with a technician.

1. Shopping at store-mima.kr is easy and safe. Placing an online order only requires a few steps:

• Select an item you would like to purchase, and then click the ‘Buy’ button from either the quick view or product detail page.
• You may fill the blank columns that require your personal information for delivery purposes.
• You can then choose to continue shopping or go directly to proceed for Checkout.
• Choose your payment method and insert the promo code (if any ) then click the proceed to checkout button.

2. Or you may come to our offline store near your area.

Refund process are not eligible once you confirmed your order and finished payment.

Our products have passed the QC checklist, if there is any failure or broken product please contact our team

Return product process are not eligible once you confirmed your order and finished payment.

All of our products are covered by a 1-year warranty.

Customers are required to show product warranty receipt/proof of purchase of the product.

Get a guaranteed warranty after repairment, which lasts for 30 days, get guaranteed original spare parts with reliable technicians.

Starting from the product purchased according to the date of purchase/proof of purchase.

There are non-conforming terms, please see details of warranty card claim terms & conditions.

Depending on the type of damage and the necessary corrective action, and depending on the stock availability at our branches.

Our special program, which is related to after-sales services for all customers.