Smart Home Devices Warranty

1. Up to 2 Years One-on-One Replacement:
2. For select smart home devices, enjoy a one-on-one product replacement within 2 years of purchase if any issues arise. This personalized service guarantees you the best experience possible, providing prompt replacements to keep you satisfied.

Smart Appliances Warranty

1. Lifetime Component Warranty:
2. For select smart appliances, MODENA offers up to a lifetime warranty on essential components. This means critical parts will be covered for as long as you own the appliance, ensuring reliable performance over the years.

Important Notes:

1. Terms and conditions apply. Please refer to the warranty card included with your product for specific coverage details and requirements.
2. Installation and usage conditions may affect warranty eligibility.

For more information, contact MODENA Customer Care to ensure your product is fully covered.

Professional Installation for MODENA Seamless IoT Products

For selected products, we offer a complimentary professional installation service to ensure a smooth and secure setup. This includes products such as:

1. Door locks
2. Smart panels
3. Cooking hoods
4. Water heaters
5. And more

Our professional technicians will handle the installation, ensuring your product is set up correctly and functions optimally.

Plug-and-Play Installation

Many MODENA Seamless IoT products are designed with fail-proof plug-and-play installation, making it easy for you to set them up yourself. A detailed installation guide is provided in the product's manual for your convenience.

Installation Coverage Areas

1. Smart Home Devices (Door Locks, CCTV, Smart Panels): Currently, installation for smart home devices is available in the Jabodetabek area, with plans to expand to additional regions over time.

2. Smart Home Appliances (Water Heaters, Built-in Induction, etc.): Installation services for smart home appliances follow MODENA's existing nationwide coverage, ensuring broad accessibility for our professional installation services.

Important Notes:

1. Please check with your local stores or dealers to confirm if professional installation service is available in your area for the products you are purchasing.

2. For more details on product-specific installation options, feel free to contact MODENA Customer Care.